DEX/Red Mobile Performance Issues

Author FAQ Admin on October 25, 2010 | Print | Bookmark
First Make sure that you meet or exceed the RECOMMENDED system requirements for DEX and RED Mobile: 

Intel Dual Core or AMD 64 x 2 2.0 Ghz or better
DirectX 9 or Better Video Card
4.1 DirectX or ASIO compatible soundcard (with front and rear separate outputs)
2 GIG RAM or Better (4 is recommended)
200 MB free on the hard-drive

Next make sure that you have downloaded and installed the latest update / Free trial for DEX / Red Mobile: http://www.pcdj.com/index.php/support/software-support/

If Using Vista or Windows 7 you should disable the User Account Control: 

If your machine has a good amount of Memory (RAM) installed (3gig or better) disable Streaming mode and change the sample rate to 44.1 k in the IN / Out Page of Options in RED Mobile / DEX.

You can also try raising the buffer setting in your Asio control panel or if using direct sound drivers in menu (options)->options-> in / out page.

If you continue to have performance issues then steps should be taken to optimize the machine for pro audio use: http://message.pcdj.com/faq/index.php/article/audio-issues-stuttering-distortion-when-using-pcdj

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Category: DEX / RED Mobile 1.1

Last updated on March 20, 2012 with 2032 views